Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Marsden | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Marsden collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Marsden is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Marsden, UK. We act as the Data Controller for all personal information you provide to us.

2. What Data We Collect

To provide our pharmacy and weight loss services safely and effectively, we may collect the following information:

Personal details: Full name, date of birth, address, email address, and phone number
Health and medical information: Medical history, current medications, weight, BMI, and other clinical details necessary for safe prescribing
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and website usage data collected automatically when you visit our site
Communications: Records of any correspondence between you and our pharmacy team

3. How We Use Your Data

We use your personal and medical data for the following purposes:

To assess your suitability for weight loss treatments and issue appropriate prescriptions
To dispense and arrange delivery of your medication, typically within 1 working day of pharmacist approval
To maintain accurate and up-to-date patient records as required by pharmacy regulations
To communicate with you regarding your orders, prescriptions, and treatment progress
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To improve our website and services based on anonymised usage data

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and the provision of healthcare (special category data processing under UK GDPR Article 9).

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function correctly, including secure login sessions
Analytical cookies: Used to collect anonymised data on site usage to help us improve our service
Functional cookies: Used to remember your preferences and personalise your experience

You can control or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:

Prescribing partners: Clinically relevant information may be shared with authorised prescribers involved in your care
Delivery providers: Your name and delivery address are shared with our courier to fulfil your order
Payment processors: Payment details are handled securely by our trusted payment provider and are not stored on our systems
Regulatory bodies: We may be required to share information with the GPhC, NHS, or other authorities if required by law

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in accordance with NHS and pharmacy regulatory guidance, or longer where legally required. Financial records are kept for six years in line with HMRC requirements. When data is no longer needed, it is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted using secure encryption, and access to patient records is strictly limited to authorised staff.

8. Contact Us

If you have any questions about this privacy policy, wish to access your data, request corrections, or raise any data-related concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

You also have the right to raise concerns about how we handle your data with the relevant regulatory authority if you feel your rights have not been respected.